Customer Service Delivery Driver

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger’s driving standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. • Provide excellent customer service while delivering orders to the customer • Act as a brand ambassador when discussing Kroger’s Seamless Experience and delivery process with customers • Ensure a high degree of professionalism and personal presentation when interacting with customers • Drive a company vehicle safely and in accordance to Kroger's driving standards • Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur • Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards • Control and maintain an accurate record of customer deliveries • Assist fellow drivers that may encounter difficulties while out delivering • Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations • Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor • Complete pre-inspections check of company vehicle before use and report any defects to supervisor • Operate company provided technology devices for mapping and customer interaction • Must be able to perform the essential job functions of this position with or without reasonable accommodation • Valid driver's license • Excellent communication and customer service skills • Must annually pass a DOT regulated medical exam • Must have a good driving record • Ability to operate a delivery van and handheld tablet device • Must be able to lift up to 50 lbs. with or without reasonable accommodation • Must be at least 21 years old • May require chauffer's license in some states Desired Previous Job Experience/Education: • High School Diploma or GED • Any customer service experience • Any deliver driver experience We continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant’s qualifications and our organizational priorities.