Senior Product Designer, Venues - Resy

As a Senior Product Designer on the Global Dining, Resy Venues team, you will create user-centered experiences and interfaces for products that help restaurants, wineries, hospitality businesses, and internal teams manage complex workflows with clarity and confidence. You will design across the end-to-end user journey, from early discovery and concept development through detailed interaction design, high-fidelity specifications, implementation support, and iteration after launch. This role is best suited for a product designer with a strong B2B SaaS background who is comfortable working on complex systems, multi-step workflows, permissions, operational tools, and cross-platform experiences. You will partner closely with product managers, engineers, researchers, data partners, design leads, and business stakeholders to translate customer needs, business goals, and technical constraints into simple, elegant, scalable solutions. You should be comfortable prototyping with AI-enabled tools, open to adopting new tools, and interested in improving team process while maintaining strong design judgment, customer empathy, and product quality. • Lead design work from discovery and concept through detailed design, delivery, and iteration for complex B2B SaaS workflows across restaurants, wineries, venues, and internal operations. • Identify the right design artifacts to create based on project needs, ambiguity, and timeline, including journey maps, service blueprints, user flows, wireframes, prototypes, interaction models, and high-fidelity specifications. • Lead customer conversations, usability sessions, and other research activities; synthesize findings into clear insights, recommendations, and product opportunities. • Translate customer feedback, business requirements, product data, and technical constraints into usable, scalable product experiences. • Prototype product concepts, workflows, and interaction patterns using Figma and AI-enabled prototyping tools to explore directions, evaluate tradeoffs, and align partners quickly. • Think holistically about the product ecosystem, including upstream and downstream dependencies, cross-platform consistency, edge cases, permissions, settings, data states, and operational workflows. • Partner closely with product managers, engineers, design leads, researchers, data partners, and cross-functional stakeholders to define requirements, align on priorities, and deliver against shared goals. • Present design decisions, rationale, tradeoffs, and product strategy clearly to peers, partners, and cross-functional leadership. • Use and contribute to design systems, UX patterns, and product standards to ensure consistency, accessibility, and quality across the Global Dining, Resy & Venues experience. • Identify opportunities to improve team process, tooling, and collaboration practices in ways that help the team move faster and produce higher-quality work. <div class="ListContainerWrapper SCXW173821546 BCX0" style="-webkit-tap-highlight-color: transparent; -webkit-text-stroke-width: 0px; -webkit-user-drag: none; background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: 400; letter-spacing: normal; margin: 0px; orphans: 2; padding: 0px; position: relative; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-decoration-thi