Conductor de Entrega y Atención al Cliente

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. - Provide excellent customer service while delivering orders to the customer - Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers - Ensure a high degree of professionalism and personal presentation when interacting with customers - Drive a company vehicle safely and in accordance to Kroger's driving standards - Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur - Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards - Control and maintain an accurate record of customer deliveries - Assist fellow drivers that may encounter difficulties while out delivering - Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations - Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor - Complete pre-inspections check of company vehicle before use and report any defects to supervisor - Operate company provided technology devices for mapping and customer interaction - Must be able to perform the essential job functions of this position with or without reasonable accommodation Minimum - Valid driver's license - Excellent communication and customer service skills - Must annually pass a DOT regulated medical exam - Must be at least 21 years old - Must be able to lift up to 50 lbs. with or without reasonable accommodation - Ability to operate a delivery van and handheld tablet device - Must have a good driving record Desired - High School Diploma or GED - Any delivery driver experience - Any customer service experience - May require chauffer's license in some states